Get in Touch:
Email: s2s@soul2shine.com
Phone: (360) 389-3408 10am - 6pm PST
Text: (360) 389-3408
Post: 2950 Newmarket St, STE 101-362, Bellingham, WA 98226
Frequently Asked Questions
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Shipping & Delivery
Handling time is usually one business day. Domestic shipping is free, typically arriving in 1-5 business days depending on weight. International rates are calculated at checkout.
Returns
Returns are accepted for new, unused items within 14 days of delivery (USA only). Note that a 20% restocking fee applies, and buyers cover return shipping.
Layaways
Soul2Shine offers flexible layaway plans. Once approved, a 15% deposit is required. Items ship within 1-2 days of being paid in full.
Privacy & Security
Transactions are handled with SSL encryption and PCI DSS compliance. Credit card information is never stored on file.
Viewing Orders
Customers can track their order status and history through their account dashboard or via the email confirmation links provided.
Updating Account Information
You may update your shipping, billing, and contact details by logging into your account settings at any time.